Medical Services

Winnipeg Regional Health Authority Indigenous Health

Patient services: 1-877-940-8880
General information: 204-940-8881
Email: [email protected]
Website: www.wrha.mb.ca/indigenoushealth/

WRHA Indigenous Health builds capacity within the Winnipeg health region to support the holistic needs of First Nations, Metis, and Inuit people.

WRHA Indigenous Health works with Regional programs and facilities in helping identify, develop and implement culturally safe environments, practices and services. WRHA Indigenous Health also provides a range of services for staff, community members, patients and patients’ families through its Patient Services, Workforce Development and Cultural Initiatives programs.

• Indigenous Language InterpretationInterpreter Resource Workers provide Indigenous language interpretation in Cree, Ojibway, and Oji-Cree languages to support with full or partial language barrier patients. Interpreters have training in medical terminology and function as members of the health-care team. Services are available Monday to Friday 8:30 a.m. to 11 p.m.

• Resource CoordinationInterpreter Resource Workers also support Indigenous patients by helping them navigate the health-care system and connect with additional support services and organizations. This work begins with an assessment that identifies gaps in care, transportation and discharge needs. Services are available Monday to Friday 8:30 a.m. to 11 p.m.

• Patient AdvocacyRegional Indigenous Patient Advocates work on behalf of patients both in hospital and in the community to support their needs and rights. The advocate also partners with Assembly of Manitoba Chiefs Patient Advocacy Unit to make sure individuals who live outside of Winnipeg have support.

• Discharge PlanningRegional Discharge Planning Coordinators work as part of your health-care team to plan patient discharges. This is to make sure that everyone involved (community, government, health facilities, etc.) have a plan for you or your family member as they leave hospital. This may involve planning health care in the home community, transportation, housing and medical equipment.

• Spiritual & Cultural CareSpiritual/Cultural Care Providers can perform ceremonies and provide support for patients and their families. Many hospitals host smudges and other ceremonies.

• Traditional Wellness Clinic is open to everyone and offers support using a traditional healing approach. The clinic is located at Health Sciences Centre and is open two days each month. Appointments can be made by calling 1-877-940-8880.

Aboriginal Health and Wellness Centre of Winnipeg, Inc.

Room 215 – 181 Higgins Avenue
Winnipeg, MB
R3B 3G1

Tel: 204-925-3700
Fax: 204-925-3709
Email: [email protected]

The Aboriginal Health and Wellness Centre of Winnipeg, Inc. is a community based and culturally based centre that provides holistic services to the Aboriginal community of Winnipeg. The AH&WC’s philosophy is rooted in traditional Aboriginal culture. A healthy person is one who achieves and maintains balance among four elements: body, mind, spirit and emotions. The Aboriginal Health and Wellness Centre offers healing services and resources from both traditional and Western practices. The Aboriginal Health and Wellness Centre is a primary health care facility funded by WRHA (Winnipeg Regional Health Authority). Its hours of operation are:

• Physicians and Nurses: Monday – Friday 8:30 a.m. – 4:30 p.m.
• Traditional Healer/Elder: varies throughout the month
• Please call 204-925-3700 for more information and appointments

The Aboriginal Health and Wellness Centre offers many programs including: Head Start, Fetal Alcohol Syndrome/Effects Education Program, Abinotci Mino-Ayawin (children’s healing), a Men’s Healing Wellness Program, Women’s Healing Program, and an Indian Residential School-Alternative Dispute Resolution Program.

Hope Centre Health Care, Inc.

240 Powers Street
Winnipeg, MB
R2W 5L1

Tel: 204-589-8354
Fax: 204-586-4260
Email: [email protected]

Hope Center Health Care Inc. is a charitable organization that began in 1982. Hope Centre Health Care Inc. is designed to be a place for people to find hope for spiritual, emotional, physical and social healing. Counselling and community outreach services include:

• individual, couple, family and group counselling
• crisis counselling
• support and advocacy
• group programs
• information
• special events and workshops
• home visits and referrals
• general medical care (by appointment only)
• sexually transmitted disease testing and treatment
• pregnancy tests, prenatal care and birth control
• pap tests (cervical cancer screening)
• diabetic management and education
• foot care
• emergency food
• shoe closet
• community garden
• public computers and Internet access

The Centre is open Monday, Tuesday, Thursday and Friday from 9 a.m. to 5 p.m. and Wednesdays from 10 a.m. to 5 p.m. Please note they are closed daily from 12 p.m. to 1 p.m. for lunch.

Klinic Community Health Centre

870 Portage Avenue
Winnipeg, MB
R3G 0P1

Tel: 204-784-4090
Email: [email protected]
Website: http://www.klinic.mb.ca

Klinic is a non-profit, community based health and social services centre located in the core area of Winnipeg. It provides medical and community services to the surrounding community, as well as providing specialized crisis, sexual assault, family abuse counselling services and public education and training for the greater Winnipeg community and occasionally for those persons in rural and northern areas of the province.

Klinic promotes health and quality of life for all. It helps people make choices about their own health in a context which is culturally sensitive and supportive of personal and community development. It also seeks to address the special needs of our neighbourhoods and helps communities organize on issues of concern; and it looks to its community for direction.

Specific services include:

• medical appointments, Teen Klinic, information: 204-784-4090
• community services outreach: 204-784-4020
• 24-hour crisis/suicide line: 204 786-8686/888-322-3019
• 24-hour sexual assault crisis line: 204 786-8631/888-292-7565
• deaf access line TTY crisis / suicide / sexual assault crisis line: 204-784-4097
• crisis counselling intake: 204-784-4059
• sexual assault counselling appointments: 204-784-4049
• domestic abuse counselling (Evolve) intake line: 204-784-4208
• public education and training: 204-784-4066
• volunteer information: 204-784-4006
• administrative fax: 204-772-7998
• medical fax: 204-784-4013

Mount Carmel Clinic

886 Main Street
Winnipeg, MB
R2W 5L4

Tel: 204-582-2311
Fax: 204-582-1341

People are at the heart of Mount Carmel Clinic – Canada’s first community health centre designed to meet the needs of both individuals and families. The Clinic offers a broad range of medical, nursing, diagnostic, pharmaceutical, dental, social and outreach services, cross- cultural counselling, teen clinic and community education services. All services are offered using a respectful, non-judgmental and collaborative approach to working together for a healthy community. A children’s day hospital and Anne Ross Day Nursery offer childcare, special needs programming and family support.

The Clinic is open:

• Monday to Friday 8:45 a.m. to 5 p.m.
• Tuesday and Thursday evenings to 8 p.m.
• Saturday open from noon to 4 p.m. for Teen Clinic only
• Anne Ross Day Nursery 7:30 a.m. to 5:30 p.m.

First Nations Health and Social Secretariat of Manitoba

Head Office:
472 Madison Street
Winnipeg, MB
R3J 1J1

Tel: 204-942-9400
Fax: 204-946-9768

Sub-Office:
Suite 1700 – 275 Portage Avenue
Winnipeg, MB
R3B 2B3

Tel: 204-946-9735
Fax: 204-946-9768

To continue the advancement of eHealth and Information & Communication Technology (ICT) services that support health care delivery in order to have better health outcomes for Manitoba First Nations (MFNs), as per the MFNs eHealth Long Term Strategy (eHLTS).

Nine Circles Community Health Service

705 Broadway
Winnipeg, MB
R3G 0X2

Tel: 204-940-6001
Fax: 204-940-6003
Toll free: 1-888-305-8647
STI line: 204-945-2437

Nine Circles offers a peer outreach program aimed at HIV-hepatitis C prevention, and services for Aboriginal people with HIV. Staff includes an Elder who conducts Healing Circles.

Sagkeeng Mino Pimatiziwin Family Treatment Centre Inc.

Box 84  Fort Alexander, MB R0E 0P0

Tel: 204-367-2172
Fax: 204-367-2324
Toll free: 1-866-329-0736
Website: http://www.sagkeengfamilytreatment.ca/

Selkirk Mental Health Centre (SMHC)

Aboriginal Services and Spiritual Health Care Program
825 Manitoba Avenue
PO Box 9600
Selkirk, MB R1A 2B5

Toll free: 1-800-881-3073
Tel: 204-482-3810
Fax: 204-785-8936
Email: [email protected]
Website: www.gov.mb.ca/health/smhc

SMHC is a 252-bed facility that provides specialized in-patient mental health and acquired brain injury treatment and rehabilitation services to residents of Manitoba whose challenging needs cannot be met elsewhere in the provincial health care system. SMHC also provides mental health services to people from the Territory of Nunavut without locally available in- patient mental health facilities. Services are provided through five specialized patient programs:

• acute
• geriatric
• rehabilitation
• forensic
• acquired brain injury

SMHC’s Aboriginal Services and Spiritual Health Care Program provides Aboriginal (First Nation, Metis or Inuit) patients with access to culturally appropriate programs and services to support them in meaningful ways during their stay and to lessen the feelings of isolation from their home communities. The program also aims to reduce stigma and myths by educating patients and staff about the Aboriginal culture and the impact of residential schools. Services include:

• providing individualized supports and social interactions with patients
• assisting in cultural recreational/vocational and educational activities and programs
• assisting individuals and groups understand the traditional culture, social and spiritual relevance of activities and events
• translation services in some languages
• spiritual guidance provided by Elders, to support and assist patients in their well- being and recovery journey
• cultural teachings
• awareness training for patients and staff
• sweat lodge ceremonies
• smudging
• other traditional, spiritual ceremonies as requested

The Northern Connection Medical Centre (NCMC)

425 Elgin Avenue
Winnipeg, MB
R3A 1P2

Tel: 204-940-8777

NCMC provides primary care and other medical services for northern and remote residents who are temporarily in Winnipeg, while at the same time helping train medical residents to become family physicians who will work in northern and remote locations.

Women’s Health Clinic

419 Graham Avenue, Unit A
Winnipeg, MB
R3C 0M3

Tel: 204-947-1517
Fax: 204-943-3844
TTY: 204-956-0385
Email:  [email protected]
Website: www.womenshealthclinic.org

Started in 1981, Women’s Health Clinic is a feminist, community based health centre offering a range of services to women from teens to elders. Our holistic approach emphasizes prevention, education and action. We encourage women to learn all they can about what contributes to their health and well-being, so they can make informed choices.

Women’s Health Clinic offers:

• health and wellness services, which are women-centred, non-judgmental and fully confidential
• advocacy and research on issues of concern to women’s health
• health education to community and professional groups
• resources and information
• training and experience for volunteers and students

The clinic helps bring together agencies and individuals for education and action on issues such as birthing and midwifery, new reproductive and genetic technologies and health reform. The clinic serves as the Manitoba base for the newly formed Canadian Women’s Health Network and is a partner in the Prairie Women’s Health Centre of Excellence.

Women’s Health Clinic Hours of Operation:

• Monday, Tuesday, Wednesday & Saturday 9 a.m. – 8 p.m.
• Thursday 9 a.m. – 9 p.m.
• Friday 9 a.m. – 4:30 p.m.
• Teen Clinic Thursday 3 p.m. – 8 p.m.

Arrangements for Medical Service:

Medical Services – Referral Unit
300 – 391 York Avenue
Winnipeg, MB R3C 4W1

Tel: 204-983-4199
Fax: 204-983-6018

Other Medical Services:

Dial-A-Life Housing, Inc.

100-130 Watson Street
Winnipeg, MB R2P 1Y4

Tel: 204-694-9170
Fax: 204-632-5963

This housing program provides suitable and affordable housing for medically displaced persons and their families of Aboriginal ancestry. It will be home to Aboriginal patients who have reached end stage renal disease and have to relocate to Winnipeg for dialysis. Dial-A- Life provides a good home environment for those having to leave the reserve and adjust to city living.

First Nations and Inuit Health Branch (Health Canada)

300 – 391 York Avenue
Winnipeg, MB R3C 4W1

Tel: 204-983-4199
Fax: 204-983-6018

North Zone Office:

Suite 202 – 83, Churchill Drive
Thompson, MB R8N 0L6

Tel: 204-677-6980
Fax: 204-677-7007

About First Nations and Inuit Health Branch:

First Nations and Inuit Health Branch supports the delivery of public health and health promotion services on-reserve and in Inuit communities. It also provides drug, dental and ancillary health services to First Nations and Inuit people, regardless of residence. The Branch also provides primary care services on-reserve in remote and isolated areas, where there are no provincial services readily available.